documentation.solarwinds.comDocumentation for SolarWinds

SolarWinds uses cookies on its websites to make your online experience easier and better. By using our website, you consent to our use of cookies. For more information on cookies, see our Cookie Policy . Continue Visit SolarWinds.com Documentation Contact Us Customer Portal Toggle navigation Academy SOLARWINDS ACADEMY CLASSES GUIDED CURRICULUM ELEARNING CERTIFICATION SOLARWINDS ACADEMY The SolarWinds Academy offers education resources to learn more about your product. The curriculum provides a comprehensive understanding of our portfolio of products through virtual classrooms, eLearning videos, and professional certification. See What's Offered AVAILABLE RESOURCES Virtual Classrooms Calendar View Product Trainers Quick Byte Videos eLearning Video Index SolarWinds Certified Professional Program VIRTUAL CLASSROOMS Attend virtual classes on your product and a wide array of topics with live instructor sessions or watch on-demand videos to help you get the most out of your purchase. View all Classes Open Sessions and Popular Classes View Product Trainers General Office Hours Quick Byte Videos Orion Platform Network Performance Monitor View the Calendar NetFlow Traffic Analyzer IP Address Manager Network Configuration Manager ServerApplication Monitor Virtualization Manager GUIDED CURRICULUM Whether learning a newly-purchased SolarWinds product or finding information to optimize the software you already own, we have guided product training paths that help get customers up to speed quickly. View Suggested Paths ELEARNING VIDEOS On-demand videos on installation, optimization, and troubleshooting. See All Videos Popular Videos Upgrading Isn't as Daunting as You May Think Upgrading Your Orion Platform Deployment Using Microsoft Azure Upgrading From the Orion Platform 2016.1 to 2019.4 Don't Let the Gotchas Get You How to Install NPM and Other Orion Platform Products Upgrading the Orion Platform See All Videos Navigating the Web Console Prepare a SAM Installation Installing ServerApplication Monitor How to Install SEM on VMware Customer Success with the SolarWinds Support Community New job, New to SolarWinds? SOLARWINDS CERTIFIED PROFESSIONAL PROGRAM Become a SolarWinds Certified Professional to demonstrate you have the technical expertise to effectively set up, use, and maintain SolarWinds’ products. Learn More STUDY AIDS Access Rights Manager Architecture and Design Database Performance Analyzer Diagnostics and Troubleshooting NetFlow Traffic Analyzer Network Configuration Manager Network Performance Monitor ServerApplication Monitor Security Event Manager ONBOARDINGUPGRADING NEW TO SOLARWINDS UPGRADE RESOURCE CENTER ONBOARDING NEW TO SOLARWINDS You just bought your first product. Now what? Find out more about how to get the most out of your purchase. From installation and configuration to training and support, we've got you covered. Learn More UPGRADE RESOURCE CENTER See helpful resources, answers to frequently asked questions, available assistance options, and product-specific details to make your upgrade go quickly and smoothly. Visit the Upgrade Resource Center PRODUCT-SPECIFIC UPGRADE RESOURCES Network Performance Monitor NetFlow Traffic Analyzer Network Configuration Manager ServerApplication Monitor Storage Resource Monitor Virtualization Manager Web Performance Monitor Log Analyzer ONBOARDING SolarWinds Onboarding programs are designed to help walk you through product installations, and more to deliver immediate value on your product experience. We offer self-led and assisted options, so you can choose the one that best fits your business needs and schedule. AVAILABLE DEPLOYMENT SERVICES PROGRAMS Self-Led Onboarding Assisted Onboarding Support Offerings PREMIUM SUPPORT OFFERINGS FEDERAL SUPPORT OFFERINGS WORKING WITH SUPPORT PREMIUM SUPPORT OFFERINGS Our paid Customer Support plans provide assistance with Solarwinds product questions, troubleshooting, and product-related issues. Choose what best fits your environment and organization, and let us help you get the most out of your purchase. We support all of our products, 24/7/365. Learn More AVAILABLE PROGRAMS Professional Support Advanced Support Premium Support Level 1 Premium Support Level 2 Premium Support Level 3 FEDERAL SUPPORT OFFERINGS Our Government support plans have been customized to provide specific assistance to install, upgrade, and troubleshoot your product. Choose what best fits your environment and organization, and let us help you get the most out of your purchase. We support all our products, 24/7/365. AVAILABLE PROGRAMS Federal Premium Support Federal Deployment Services WORKING WITH SUPPORT A glossary of support availability, tips, contact info, and customer success resources. We're here to help. Learn More PRODUCTS OBSERVABILITY NETWORK MANAGEMENT SYSTEMS MANAGEMENT DATABASE MANAGEMENT IT SECURITY IT SERVICE MANAGEMENT APPLICATION MANAGEMENT DOCUMENTATION HYBRID CLOUD OBSERVABILITY SolarWinds Hybrid Cloud Observability offers organizations of all sizes and industries a comprehensive, integrated, and cost-effective full-stack solution. Hybrid Cloud Observability empowers organizations to optimize performance, ensure availability, and reduce remediation time across on-premises and multi-cloud environments by increasing visibility, intelligence, and productivity. Product Support Page USEFUL RESOURCES Hybrid Cloud Observability Technical Documentation Hybrid Cloud Observability Product Details SolarWinds Observability Technical Documentation SolarWinds Observability Product Details NETWORK MANAGEMENT Orion Platform Network Performance Monitor NetFlow Traffic Analyzer IP Address Manager Network Configuration Manager Engineer's Toolset Network Topology Mapper View All Network Management Products User Device Tracker VoIP Network Quality Manager Log Analyzer Enterprise Operations Console ipMonitor Kiwi CatTools Kiwi Syslog Server Your SolarWinds products come with a secret weapon. Award-winning, instructor-led classes, eLearning videos, and certifications. Find a Class SYSTEMS MANAGEMENT ServerApplication Monitor Virtualization Manager Storage Resource Monitor ipMonitor Serv-U Managed File Transfer Serv-U Secured FTP View All Systems Management Products Server Configuration Monitor Log Analyzer Access Rights Manager AppOptics Web Performance Monitor Your SolarWinds products come with a secret weapon. Award-winning, instructor-led classes, eLearning videos, and certifications. Find a Class DATABASE MANAGEMENT Database Performance Analyzer Database Performance Monitor SQL Sentry Database Mapper Task Factory View All Database Management Products Your SolarWinds products come with a secret weapon. Award-winning, instructor-led classes, eLearning videos, and certifications. Find a Class IT SECURITY Security Event Manager Access Rights Manager Serv-U Managed File Transfer Server Serv-U FTP Server Patch Manager Identity Monitor View All IT Security Products Your SolarWinds products come with a secret weapon. Award-winning, instructor-led classes, eLearning videos, and certifications. Find a Class IT SERVICE MANAGEMENT Dameware Remote Everywhere Dameware Remote Support Dameware Mini Remote Control Service Desk Web Help Desk View All IT Service Management Products Mobile Admin Your SolarWinds products come with a secret weapon. Award-winning, instructor-led classes, eLearning videos, and certifications. Find a Class APPLICATION MANAGEMENT AppOptics ServerApplication Monitor Loggly Log Analyzer View All Application Management Products Papertrail Pingdom Web Performance Monitor Your SolarWinds products come with a secret weapon. Award-winning, instructor-led classes, eLearning videos, and certifications. Find a Class COMMUNITY THWACK® ORANGE MATTER TECHPOD THWACK® Over 150,000 users—get help, be heard, improve your product skills Visit THWACK AVAILABLE PROGRAMS SolarWinds User Groups THWACK Livecast THWACKcamp™️ 2022 On-Demand Academy Newsroom...